Knowledge Base Article

How to Uninstall Windows Cato SDP Client Remotely?

Uninstalling the Cato SDP Client using wmic command

Use case: Manual uninstall is only required occasionally. You as an IT desktop admin want to uninstall Cato SDP Client remotely. A typical use case is if your company portal has a different version than what is installed on the user device. Cato client would auto upgrade to higher version. In order to downgrade you will need to uninstall the existing installation first.

Prerequisite: Admin privilege on the system you are uninstalling the client on

How To?

Launch command prompt using privileged mode and then issue following command [screenshot example on Windows 11 attached] or simply execute this command remotely to the system:

\Windows\System32\wmic product where name=“Cato Client" call uninstall

From time to time support may advise doing a clean install. Here is what you would do for a more elaborate clean removal of the SDP client-

  1. Uninstall  CATO Client by following the Article How To Uninstall the Windows Client, when uninstalling the CATO Client, kindly delete the cache contents located at "C:\Users\User\AppData\Local\CatoNetworks\Cache"
  2. Go to Control Panel > Network and Internet -> Network Connections
  3. Ensure that all CATO Adapters and Local Area Connection adapter ( WinTun Userspace Adater)  have been removed, if they still exist, manually delete them (disabling them alone will not help).
Updated 13 days ago
Version 3.0
No CommentsBe the first to comment