Forum Discussion

aekcmi's avatar
aekcmi
Meteor
4 months ago

Connectivity Alert Email - Interface Names

Hello,  By default, the notification emails regarding a disconnected or degraded socket interface include the public IP address of the interface under "Interface Name". This does not match the port ...
yumdarling's avatar
yumdarling
Icon for Community Manager rankCommunity Manager
11 days ago

hi aekcmi 

I was just looking through some of the conversations everyone has been having and came across this convo - could you copy this into an idea on the Idea Hub ? Would love to get it in front of more customers and the team :) Thank you

SMBD24's avatar
SMBD24
Comet
10 days ago

Hi yumdarling,

I would just like to emphasis what a BIG deal this would be. aekcmi I too have been asking for this for several years.

The more sites we bring online the more useless the IP addresses become. I am often only available via my mobile device after hours and with no current Cato Mobile App for the CMA, getting an email with an IP doesn't mean a whole lot. I often find myself having to get my laptop out to look up details of the site to start reaching out to providers etc...

Any visibility that we can get on this that could lead to the template being edited  would be great!

Thank you both!

  • yumdarling's avatar
    yumdarling
    Icon for Community Manager rankCommunity Manager
    10 days ago

    I hear you! Can you find this idea on the Idea Hub (I'm scared to share the link haha) and vote it up and add this comment? We want to get traction on the ideas so we can show the team that this is meaningful :)