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Cato and SASE discussions and best practices.
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I am working on several SASE proposals and need clarity on how to accurately size the Cato Cloud Bandwidth license pool based on a customer's specific application hosting environment. Could you please provide the recommended methodology or sizing formulas for the following scenarios: Cloud Hosted Applications (Azure, GCP,…
Since around June 2026, due to a Microsoft specification change, an issue has occurred where Conditional Access policies configured to exclude CatoPortal are no longer enforced as intended. https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-enforcement-resource-exclusions We understand that this…
For the article IP Allocation Policy for Remote Users, we received the following comment: Please document that changing IP ranges under IP Allocation Policy > Settings can reconnect currently connected Clients Excellent point - the article is updated to include this information.
Searching in new KB for roadmap reveals no roadmap, but lots of product updates that are in the KB that link to the roadmap document. All the links are either bit.ly (which gives the user an error) or the old KB (which gives the user an error). Could it be addressed that the roadmap is reinstated, and I would highly…
The current link to the X1600LTE firmware is for a v25 version, but we have now moved to v27, also the hash file included at the base of the upgrade procedure article links to a v23 version hash file.
We recently received comments asking for updates to the Cato stencils and icons that are available at Cato Networks Stencils and Icons. Letting you know that we are working on it now, and hopefully the article will be updated in a few weeks. Major enhancements include: All X1500, X1600, and X1700 Socket models Additional…
We had been under the impression that by enabling a Geoblock rule in the Client Connectivity Policy for Hong Kong, that would prevent any of our travelling users from connecting to a Hong Kong PoP. I have been informed by Cato support that this is not the case. "Regarding Hong Kong specifically, Hong Kong is not a Chinese…
Hi Cato Community, I noticed an issue with some links in the following Cato Networks Knowledge Base article: https://knowledge.catonetworks.com/docs/understanding-bgp-configuration-changes-for-socket-sites Some of the links included in the documentation appear to be broken and unexpectedly redirect to chatgpt.com instead…
When viewing a Copilot session from Session Explorer that has a violation, the 'Detectors' field is 'Unknown' and after revealing the session, all detectors for the Engine Profile are listed. It's not until the session is brought into the Playground or clicking Submit Feedback link that the triggered detector is listed.
Hi Cato Team, I have a few questions regarding the 2027 pricing and billing changes: Historically, billing has typically been on an annual basis. Will the billing frequency change to monthly in 2027? Will this also apply to existing customers? Or will the billing frequency only change upon renewal, when the new pricing…
If you run into any issues, feel free to contact the team at community@catonetworks.com .
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