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PrakashRIndia's avatar
PrakashRIndia
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2 months ago

IPSec Tunnel Active-Active Configuration Packet Loss Issue

Hi All, We configured with IPSec Tunnel Active-Active Configuration but we are facing packet loss post Active-Active configuration on IPSec and forced to work on Active- Passive configuration which ...
michaelsaw's avatar
michaelsaw
Icon for Cato Professional Services rankCato Professional Services
2 months ago

Hi PrakashRIndia,

For the Active-Active WAN ISP Packet loss investigation, have you submitted a ticket with Cato Support team or with the ISP to investigate? 
Do you encounter packetloss in Active-Active WAN and Active-Passive WAN scenarios?

Cheers

  • PrakashRIndia's avatar
    PrakashRIndia
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    2 months ago

    Yes I have raised ticket vide 813967 but there is no resolution , they suggested many things to check but none worked. I have also shared PCAP files for review.

     We encounter packetloss in Active-Active WAN