What should I include when posting an Idea?
When sharing your Idea, be sure to include:

Your use case
The problem you’re trying to solve
The benefit you hope to gain
Any workarounds you’ve tried

For example:
"I’d love it if the logo could be pink. Our team is often confused because our company branding is pink, and we try to customize the rest of our software to match. I’d like the logo in the Cato Management Application to be pink. I’ve tried other customization options and even retrained our end users, but I still get questions."

(Yes, I know this is a silly example, I just like pink.)

What do the Idea statuses mean?
Idea statuses in the Idea Hub reflect where an idea is in its journey. Here’s what you might see:

Crowdsourcing Feedback– This idea is open for discussion! Vote and add your thoughts. The more nuanced the conversation, the more valuable it is to the team.
Community Favorite – This idea is generating buzz. Look at all those votes and comments!
Exploring Potential – Lots of discussion, but not as many votes. What do we think? Should this gain more traction?
We’re Working On It – This idea has made it onto the roadmap.
Delivered – The idea has been implemented—woohoo!
Not Right Now – This idea doesn’t align with our current vision.
Duplicate – This idea has already been brought up.

*Note that your ideas may hang out with the same status for a long time, that’s ok! We keep an eye on all ideas, and we want to give them all a chance.

How can I weigh in on other people’s Ideas?
This space thrives on collaboration! You can:

Vote – Click the vote button to show support.
Comment – Add your use case, questions, insights, or workarounds. The richer the discussion, the better!
Share – If you see a discussion that connects to an Idea, drop the link and invite others to join in.

Will my Idea be implemented if it has a lot of votes?
While we love seeing highly voted Ideas, implementation depends on many factors: vision, engineering effort, priorities, and, of course, community input. A lot of votes help an Idea get noticed, but they don’t guarantee delivery. That said, we are always discussing and assessing Ideas, so keep them coming!

What happens if my Idea is closed?
Even if an Idea is closed, it’s still part of the conversation. It may not be the right time for Cato to act on it, but it could spark future discussions, inspire new ideas, or even be revisited later. Don’t let a closed Idea stop you from sharing more!

How is the Cato Networks team involved in the Idea process?
Our team is actively monitoring and engaging with Ideas. Employees from various teams across Cato participate in the community, and we see everything that gets posted. The Community team collaborates closely with Product to maintain this space and facilitate internal discussions. You may even see a Cato employee jump into a thread to ask questions or share thoughts!

How do I increase the visibility of my Idea?
Want more votes? Here’s how to get more eyes on your Idea:

Find related discussions in the community and drop a link to your Idea.
Engage in the comments, every new comment boosts visibility!
Encourage teammates who use the Cato software to log in and vote.
Share with peers in your network who are Cato clients.

I need more help/My Idea is urgent.
If you need further assistance, please reach out to your Customer Success Manager. For general inquiries, you can also contact the Community team at community@catonetworks.com

Find our official Cato Networks Roadmap here.

Knowledge Base Article

Cato Connect Idea Hub FAQ