Recent Discussions
Windows Cato Client Throughput Throttled by 3rd-Party Software
Hi everyone, We would like to raise awareness of a recent issue we've seen quite often in Cato support: 3rd-party software, such as the Intel Connectivity Performance Suite and Dell Optimizer, throttles network throughput while the Cato Client for Windows is connected, often by 50% or more compared to when the Cato Client is disconnected. These programs are designed to prioritize different types of traffic, but they aren't optimized for use with the Cato Client. While we work with these vendors to resolve these issues, we recommend uninstalling these software programs to achieve maximum throughput and performance when using the Cato Client. We recently added a step in our Cato SDP Client Performance Troubleshooting KB to check for these programs and provided links to the vendors' uninstall instructions. If you know of any other 3rd-party software that interferes with Cato Client performance, please feel free to comment and share with others here or open a support ticket so we can investigate further. Thank you!Recording: AMA with Professional Services - November 2025 Session 2
In our last AMA with our Professional Services team we dove into two major topics: TLS Inspection and CASB/DLP. These features are critical for improving visibility, securing encrypted traffic, and protecting sensitive data. If you missed the session, don’t worry! We’ve summarized the key points and answered your most pressing questions below. (Slides from the presentation are attached for deeper detail.) Presentation Highlights TLS Inspection Why it matters: Over 90% of internet traffic is encrypted, which is great for privacy but creates blind spots for threats like malware and phishing. Benefits: Organizations enabling TLS inspection block 52% more malicious traffic. Challenges: Complexity, operational burden, and compliance concerns often slow adoption. Cato’s approach: Cloud-native TLS inspection with Safe Mode simplifies rollout, minimizes disruption, and includes automatic bypass lists for problematic apps. Best practices: Block QUIC/GQUIC, manage bypass lists, and roll out gradually in phases. CASB & DLP Purpose: Protect sensitive data, ensure compliance, and gain visibility into SaaS usage. CASB: Focuses on application control—monitoring activities like uploads/downloads and enforcing granular policies. DLP: Adds content inspection to prevent data leaks based on patterns, sensitivity labels, or custom rules. Implementation: Start with monitoring, then enforce policies gradually. TLS inspection is a prerequisite for both. Q&A Highlights Q1: Is TLS Inspection becoming more popular? Yes! Adoption has improved significantly since the introduction of Safe TLS Mode, which uses a wizard to simplify configuration and automatically applies recommended bypasses. This reduces risk of breaking apps and makes rollout less intimidating. Q2: What about mobile apps using QUIC? QUIC-based apps (e.g., WhatsApp, Jira) can pose challenges. Recommendations include: Verify automatic bypass settings for native apps. Block QUIC/GQUIC to force fallback to TCP for inspection. Apply exceptions only when necessary. Q3: Will users get notified when DLP blocks an action? Currently, notifications are basic, but enhancements are planned. Soon, users will see alerts like “Action blocked due to company policy” via the client, with more detailed CMA alerts coming later. Q4: Can we filter CASB activities like upload/download? Yes! The Cloud Activity Dashboard shows top activities and allows filtering by action (e.g., upload). You can also drill down into events for detailed visibility. Q5: Is AWS GovCloud supported for log integration? Not at this time. The current integration works with standard AWS S3 buckets. GovCloud support is a common request and may be addressed in future updates. Q6: Any update on combining SDP and EPP into one app? It’s on the roadmap, but no detailed timeline yet. Q7: How to handle bandwidth spikes during patching? Use Bandwidth Management to map update traffic to a lower-priority queue, ensuring critical apps maintain performance during bursts. Thanks to everyone who joined and asked great questions! If you have ideas for more content that we can create that will be useful to you and your team, feel free to leave us a comment or email our community team at community@catonetworks.com. Stay tuned for our next AMA in February :) bring your questions and your favorite warm beverage!
AWS - OpenVPN routing clash for Cato SDP
Hi, We have been a Cato customer for just over a year now and we have a hybrid network Infra, of some onprem servers and new workloads been hosted in both AWS & GCP. My question is around the use of existing OpenVPN for accessing our AWS trusted VPCs and users having issues with Cato SDP and OpenVPN clashing for DNS/routes etc.. when trying to access the AWS vs. Onprem server environments. We need staff to be on Cato SDP all the time for montioring, audting and best security practices.. however it clashes with some users who need OpenVPN AWS access. What do other companies do to get around this issue (if they have a similar routing issue at all?). Split tunnel vs. AWS marketplace Cato virtual socket (EC2 instance needed per account?). I would be very interested to see if others have seen or have a good work around to this dilemia.
Visit website with error(HTTP Version Not Supported) with Cato
HTTP Version Not Supported Your client is using HTTP version 1.1, which is not supported. This service requires HTTP/2. Please update your client or contact support Reply from Cato Support : I have confirmed internally that HTTP/2 is not supported yet.
Cato Device Posture Profile problems.. What are others using?
We've been working for several weeks to setup our Device Posture Profiles (DPPs) to be used as a way to block/allow access to certain resources. Our goal was to have the Cato client check to see if the following processes were running: Microsoft Intune MDM (for Windows and Macs) Microsoft Defender ATP (for Windows and Macs) We've found all sorts of inconsistencies and problems when applying these DPPs. Many times the Cato client won't realize the process are running (even thought they are). It will detect one of the processes but not the other sometimes. Sometimes it will work after users reboot and connect to Cato other times it won't. We are confused how often the Cato client checks for the postures . We have the "Enable Advance Posture Checks" option set to 5min, but see different behavior when machines come out of Sleep mode, etc. So now we are thinking it's asking too much of the Cato client to verify Defender and Intune are actually running , So we may have to settle for verifying if they are simply "installed" on the machine (via registry entry possibly)? We would like to hear how other companies are using the Device Posture Profiles/Checks to add security to their user's access. I'm guessing most companies are just putting a Cert on the machines and looking for that to allow access to Cato? Any suggestions would be appreciated.Cato Connect Event: AMA with Professional Services - November 2025
Did you join our last AMA with Professional Services and want more? Did you miss the last one and have been waiting for us to drop more dates? Well your request is our command, and we are back with another event for our customers and partners. We're doing things a little differently this time: First of all, we'll be honing in on specifics around CASB and TLSi, we will even have a short demo at the beginning to help you start using, or get the most out of, your investment. (We'll still take general questions from the audience) The other change is that this time, we're offering ~*options*~ Join us on: November 4th, 2025 at 3pm HKT or November 6th, 2025 at 11am EST During this live AMAs with members of our talented Professional Services team we’ll cover topics like: The latest versions of TLSi and CASB Best practices we’ve seen across real-world environments Your questions... seriously, bring them Here’s how to get the most out of it: Register for the November 4th or November 6th meetings and get the calendar invite and join us live Post your questions below in the comments — we’ll answer pre-submitted ones first, before tackling live chat during the session + See a question you like? Give it a “like” to help it rise to the top Note: We won’t be able to look at specific CMA instances — demos will be done using internal environments. That’s it — register, post your questions, and we’ll see you there! Presenters: Steven Wong Professional Services Engineer Kushtrim Kelmendi Principal Consultant Professional Services, EMEA Martin Guerrero Commercial Sales Engineer If you run into any issues, @mention me or email us at community@catonetworks.com
