Recent Discussions
LDAP To SCIM Migration
We are planning to migrate from Cato Directory Services LDAP & User Awareness to Cato SCIM user provisioning and looking to get some feedback if anyone has performed this migration and if they encountered any issues during the migrations. We currently have a few domains, over 3500 users and not everyone has an SDP lic, a mixture of Entra joined and non-Entra joined devices. SSO for VPN Users. I'm trying to understand how users are going to be mapped to the workstations they are logging in from and identified since Cato currently taps into DC's Event viewer to map users to computers and LAN IP's. We have Shared computers where an SDP license is not needed as these are fixed computers. We see the user login events, but not the details for the system they are logging in from and LAN IP. Will there be problems if we migrate 1 domain first and wait a week or two to iron out any bugs? Should Always-On Windows RegKey be removed from all systems prior the migration?Rafa8 hours agoJoining the Conversation19Views0likes2CommentsVPN-Error: Unable to connect
In recent days, this message has appeared for several users, even though the user and client version are the most recent I know of (5.20.4). They have reported similar problems with their infrastructure.Miguel_Madrigal2 days agoJoining the Conversation38Views0likes1CommentOffice mode for Mac users
We have AlwaysOn policy enabled for all the users and it is causing some troubles for Mac users. Most of our users are Windows and when they come to the office behind the socket, the client detects Office Mode automatically, users do not need to enter credentials, and they get network connectivity just fine. However our Mac users would need to enter credentials in the cato client for it to detect the office mode. If they do not enter credentials, they do not have a network connection. Our Mac users are not happy with this since it does add some inconvenience when they are in the office. I am wondering if anyone has the same challenge and what are possible workarounds.Andrii9 days agoJoining the Conversation27Views0likes1Comment2-arm VPN router behind Socket
I have a Cisco router from a 3rd party provider that provides access to that 3rd party providers networks. Thie router uses a 2-arm configuration with WAN and LAN interfaces. The WAN cannot be a public routed IP, it must be a private IP. The router's existing deployment has the WAN interface connected to a DMZ zone off our legacy firewall, which uses a subnet of 192.168.1.0/24 and the router's LAN interface is connected to a trusted LAN subnet of 172.29.1.0/24. The firewall does not have any inbound ports open to the VPN router's WAN interface, as the router is configured to outbound initiate the VPN tunnel. I need to move this router to sit behind the socket so I can remove the legacy firewall from our network. What would be the best way to set this up? Note that VLAN's are terminated to a L3 switch at this location, and I am not looking to move them to the socket at this time. I would also prefer to not have the 192.168.1.0/24 subnet advertised to the entire Cato network (especially ZTNA clients).Evan23 days agoJoining the Conversation49Views0likes1CommentWindows Cato Client Throughput Throttled by 3rd-Party Software
Hi everyone, We would like to raise awareness of a recent issue we've seen quite often in Cato support: 3rd-party software, such as the Intel Connectivity Performance Suite and Dell Optimizer, throttles network throughput while the Cato Client for Windows is connected, often by 50% or more compared to when the Cato Client is disconnected. These programs are designed to prioritize different types of traffic, but they aren't optimized for use with the Cato Client. While we work with these vendors to resolve these issues, we recommend uninstalling these software programs to achieve maximum throughput and performance when using the Cato Client. We recently added a step in our Cato SDP Client Performance Troubleshooting KB to check for these programs and provided links to the vendors' uninstall instructions. If you know of any other 3rd-party software that interferes with Cato Client performance, please feel free to comment and share with others here or open a support ticket so we can investigate further. Thank you!ngog1 month agoCato Employee110Views1like1CommentRecording: AMA with Professional Services - November 2025 Session 2
In our last AMA with our Professional Services team we dove into two major topics: TLS Inspection and CASB/DLP. These features are critical for improving visibility, securing encrypted traffic, and protecting sensitive data. If you missed the session, don’t worry! We’ve summarized the key points and answered your most pressing questions below. (Slides from the presentation are attached for deeper detail.) Presentation Highlights TLS Inspection Why it matters: Over 90% of internet traffic is encrypted, which is great for privacy but creates blind spots for threats like malware and phishing. Benefits: Organizations enabling TLS inspection block 52% more malicious traffic. Challenges: Complexity, operational burden, and compliance concerns often slow adoption. Cato’s approach: Cloud-native TLS inspection with Safe Mode simplifies rollout, minimizes disruption, and includes automatic bypass lists for problematic apps. Best practices: Block QUIC/GQUIC, manage bypass lists, and roll out gradually in phases. CASB & DLP Purpose: Protect sensitive data, ensure compliance, and gain visibility into SaaS usage. CASB: Focuses on application control—monitoring activities like uploads/downloads and enforcing granular policies. DLP: Adds content inspection to prevent data leaks based on patterns, sensitivity labels, or custom rules. Implementation: Start with monitoring, then enforce policies gradually. TLS inspection is a prerequisite for both. Q&A Highlights Q1: Is TLS Inspection becoming more popular? Yes! Adoption has improved significantly since the introduction of Safe TLS Mode, which uses a wizard to simplify configuration and automatically applies recommended bypasses. This reduces risk of breaking apps and makes rollout less intimidating. Q2: What about mobile apps using QUIC? QUIC-based apps (e.g., WhatsApp, Jira) can pose challenges. Recommendations include: Verify automatic bypass settings for native apps. Block QUIC/GQUIC to force fallback to TCP for inspection. Apply exceptions only when necessary. Q3: Will users get notified when DLP blocks an action? Currently, notifications are basic, but enhancements are planned. Soon, users will see alerts like “Action blocked due to company policy” via the client, with more detailed CMA alerts coming later. Q4: Can we filter CASB activities like upload/download? Yes! The Cloud Activity Dashboard shows top activities and allows filtering by action (e.g., upload). You can also drill down into events for detailed visibility. Q5: Is AWS GovCloud supported for log integration? Not at this time. The current integration works with standard AWS S3 buckets. GovCloud support is a common request and may be addressed in future updates. Q6: Any update on combining SDP and EPP into one app? It’s on the roadmap, but no detailed timeline yet. Q7: How to handle bandwidth spikes during patching? Use Bandwidth Management to map update traffic to a lower-priority queue, ensuring critical apps maintain performance during bursts. Thanks to everyone who joined and asked great questions! If you have ideas for more content that we can create that will be useful to you and your team, feel free to leave us a comment or email our community team at community@catonetworks.com. Stay tuned for our next AMA in February :) bring your questions and your favorite warm beverage!
yumdarling1 month agoCommunity Manager77Views1like0CommentsAWS - OpenVPN routing clash for Cato SDP
Hi, We have been a Cato customer for just over a year now and we have a hybrid network Infra, of some onprem servers and new workloads been hosted in both AWS & GCP. My question is around the use of existing OpenVPN for accessing our AWS trusted VPCs and users having issues with Cato SDP and OpenVPN clashing for DNS/routes etc.. when trying to access the AWS vs. Onprem server environments. We need staff to be on Cato SDP all the time for montioring, audting and best security practices.. however it clashes with some users who need OpenVPN AWS access. What do other companies do to get around this issue (if they have a similar routing issue at all?). Split tunnel vs. AWS marketplace Cato virtual socket (EC2 instance needed per account?). I would be very interested to see if others have seen or have a good work around to this dilemia.DScott1 month agoJoining the Conversation42Views0likes1CommentIssue with upgrade to Cato Client 5.20
All of the users whose computers automatically upgraded to 5.20 yesterday can no longer launch the application. Windows 64, current version, no errors in endpoint protection logs, firewall logs or any other systems that I can find.ECollins1 month agoJoining the Conversation159Views0likes1CommentSSO Provider - Cisco DUO
We would like to request CATO Team to consider adding Cisco DUO to the SSO identity provider list.Subin1 month agoJoining the Conversation81Views0likes2Comments