Making Connections
Cato Professional ServicesHi Kodama,
Got it!
Are you referring to Partner's request for access to a customer CMA Account?
Would this KB help? https://support.catonetworks.com/hc/en-us/articles/23670394623261-Requesting-Access-to-Managed-Accounts
Cheers
Making ConnectionsHi michaelsaw,
Yeah!!
This is the request what I'm talking to.
However, this KB cannot be a help.
I want to know the internal progress of the access request mutation API.
Mr. Peter said "raised this internally and will let you know the response" in 5 month ago,
and no response on this thread.
I really need this kind of API or another option to automate access requesting.
Thank you,
Cato Professional ServicesHi Kodama,
This is an interesting use case.
Can we check what would be the frequency of CMA Account Access Request be like? ___
Would it be like 1-2 CMA account access requests per week? ___
The next thing I can think of is post the API feature enhancement on Idea Hub (https://connect.catonetworks.com/category/top/ideas/idea-hub), so that our teams would review this on that section, as well.
Cheers and have a nice weekend!
Making ConnectionsHi michaelsaw,
Usually, it's 1-2 accounts × 4-5 admins in week maybe.
But the access auth depends on THE admin account,
so sometimes (like a new employee join in) we should request for hundreds of accounts, include partners and customers.
I just wanted to check the progress of this discussion, but understood.
I'll post it to the Idea Hub.
Thank you. Have a great weekend.
