HyunSim
3 months agoComet
API for LDAP Sync
Hi, Team. We have checked the KB and API documents and there are only two ways to sync LDAP users which is through Daily Sync feature and 'Sync Now' button. We have asked to Cato Support that if the...
Hi Team, Thank you for the response.
Our customer is not capable of using SCIM right now so they were trying to use LDAP as they are already using Windows Server(AD). So when user on customer side request the SDP User account through ITSM system, they want to automate the process to Sync LDAP as soon as possible. In conclusion, they want to avoid manual processing(like click Sync Now button) for LDAP Sync for every single request for SDP User account in their company.
Hi HyunSim,
Appreciate your infromation.
This is a good point. We hope to understand more on the situation and requirements.
Can we check how often does new users get added on the AD?
Would a daily sync (every 24 hours) meet the requirements in this situation?
Thank you.