Forum Discussion
Robin_Johns
7 days agoCato Employee
Hey there!
Sounds like you've run into a frustrating issue. From what you're describing, it looks like the sync between CMA and Azure AD hasn't properly completed yet. Are you using SCIM or LDAP to connect to your Azure AD?
If you're using LDAP, By default, Cato starts the daily automatic LDAP sync for all accounts at 12:00 am UTC and it can take several hours to actually complete the full sync process. You can trigger a manual sync at any time by using the "Sync Now" feature in the Cato Management Application (CMA) - but it will still take a couple of hours to fully propogate
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