Forum Discussion
Hi PrakashRIndia,
Appreciate your patience.
I believe you have submitted a ticket with our Support team by now.
Noted you mentioned: "...almost 100 users who are present in the group at Azure AD but same are not reflecting in CMA due to which I am unable to provide access to SDP client. Pls suggest what to do?"
There are a few possibilities users are not sync'ed from Azure AD (Entra) to CMA, such as (and not limited to the following):
a- missing details/fields (like last name not present...)
b- user not included in target AD group (users mis-grouped...)...
Here are 2 points to consider for next actions:
1. Identify/List the current SDP/ZTNA users having issues connecting on Cato Client.
2. Check on the related error logs for the users not synced from Azure AD. (hope the root cause can be identified on the logs)
Hope this helps 🙏
Thank you.
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