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R2-D2's avatar
R2-D2
Icon for Cato Employee rankCato Employee
21 days ago

CATO Socket port flapping with certain Spectrum modems

Hi everyone, We would like to raise awareness of a recent issue, where the CATO Socket port may begin flapping when connected to specific Spectrum-provided modems. While the root cause appears to...
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Cato-2017's avatar
Cato-2017
Icon for Cato Employee rankCato Employee
21 days ago

If you can get Spectrum support to escalate the issue, and want specs from the Cato Hardware vendor, they will work with them; however, so far, they have had no luck with Spectrum. Cato wants to help, but they cannot undo the modem firmware changes\update.