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Andrii's avatar
Andrii
Icon for Joining the Conversation rankJoining the Conversation
1 month ago

Office mode for Mac users

We have AlwaysOn policy enabled for all the users and it is causing some troubles for Mac users. Most of our users are Windows and when they come to the office behind the socket, the client detects Office Mode automatically, users do not need to enter credentials, and they get network connectivity just fine. However our Mac users would need to enter credentials in the cato client for it to detect the office mode. If they do not enter credentials, they do not have a network connection.

Our Mac users are not happy with this since it does add some inconvenience when they are in the office. I am wondering if anyone has the same challenge and what are possible workarounds.

1 Reply

  • michaelsaw's avatar
    michaelsaw
    Icon for Cato Professional Services rankCato Professional Services

    Hi Andrii,

    Appreciate your feedback on this.
    Can we check what is the version of the MacOS Cato Client you are using, at the moment? 
    Just to check, is there a Cato support ticket logged for this?

    Cheers