Forum Discussion
Mihai
Cato Employee
27 days agoGood morning GiuDNica,
I would suggest on looking how the Custom app is defined and check for any duplicates (For example APP A has 1.1.1.1 and 192.168.1.1 and APP B has 1.1.1.1 - this creates an overlap). Please create the app definition as detailed as possible (so not only IP's but port ranges and domains as well) as per our KB: https://support.catonetworks.com/hc/en-us/articles/4413265662993-Working-with-Custom-Apps#heading-2
In my experience this is noted to created app mismatches and as a result confuse the rule set base.
Let me know if that solved your problem and if it did, please my response as a solution.
Thanks,
Mihai