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Carlson's avatar
Carlson
Icon for Joining the Conversation rankJoining the Conversation
22 days ago
Solved

Relocate of Old Socket to new location

Hi Cato Community Has anyone previously attempted to relocate an old socket to a new site or location? We are looking for the best method to move the existing socket without impacting its current co...
cato connect event
network
  • michaelsaw's avatar
    michaelsaw
    20 days ago

    Hi Carlson, 

    Gotcha!
    The overall move would most likely consist of 2 main steps:
    1. Verify app access and connections and disconnect existing socket on existing site
    2. Connect socket to new site, install/deploy secondary socket and test/verify app access and connections

    Do reach out to our Professional Services team (via your Account team) for further assistance on your relocation activites.

    Cheers

michaelsaw's avatar
michaelsaw
Icon for Cato Professional Services rankCato Professional Services
21 days ago

Hi Carlson,

I believe it should be quite simple.
Just to check, the 2 sockets that will operate in the new location are the same model right?

Cheers

  • michaelsaw's avatar
    michaelsaw
    Icon for Cato Professional Services rankCato Professional Services
    20 days ago

    Hi Carlson, 

    Gotcha!
    The overall move would most likely consist of 2 main steps:
    1. Verify app access and connections and disconnect existing socket on existing site
    2. Connect socket to new site, install/deploy secondary socket and test/verify app access and connections

    Do reach out to our Professional Services team (via your Account team) for further assistance on your relocation activites.

    Cheers