Forum Discussion

MIYO-KEP's avatar
MIYO-KEP
Icon for Joining the Conversation rankJoining the Conversation
3 months ago

Spotify web unable to play music

Hi, We are new to Cato. One issue I just discovered is with the SDP client running and connected to Cato cloud, if I try to play something on Spotify via the web browser, I get error "Spotify can't ...
JM's avatar
JM
Icon for Staying Involved rankStaying Involved
3 months ago

Spotify works as expected here, but the best way I've found to troubleshoot such issues is to use Developer Tools in the browser to check for elements that are being blocked while on Cato. Then try to load that particular element by itself and see whether it loads or Cato shows up a prompt etc. I've seen web services blocking certain Cato POPs as well, so might be worth doing a manual switch to a different POP just to rule that out.