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ngog's avatar
ngog
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1 month ago

Windows Cato Client Throughput Throttled by 3rd-Party Software

Hi everyone,

We would like to raise awareness of a recent issue we've seen quite often in Cato support: 3rd-party software, such as the Intel Connectivity Performance Suite and Dell Optimizer, throttles network throughput while the Cato Client for Windows is connected, often by 50% or more compared to when the Cato Client is disconnected.

These programs are designed to prioritize different types of traffic, but they aren't optimized for use with the Cato Client. While we work with these vendors to resolve these issues, we recommend uninstalling these software programs to achieve maximum throughput and performance when using the Cato Client.

We recently added a step in our Cato SDP Client Performance Troubleshooting KB to check for these programs and provided links to the vendors' uninstall instructions.

If you know of any other 3rd-party software that interferes with Cato Client performance, please feel free to comment and share with others here or open a support ticket so we can investigate further.

Thank you!