Joining the Conversation
Cato Professional ServicesAppreciate the feedback.
It seems there is a difference on the numbers.
Could the additional numbers possibly be as a result of duplicates?
By doing a sample check on the manual report, can we double-check if there are duplicates found?
Cheers
Joining the ConversationHello,
I have already checked on that side there is no duplicate entries into manual report.
Cato Professional ServicesHi Mukeshkumar20,
Got it.
Understand you mentioned about "users with active Cato connection".
Can we check the timeline and the filters used? ___
Is there an assigned Cato Rep/engineer assisting you on this? ___
Cheers
Joining the ConversationBelow is the GrphQL we are using to get the data. Please suggest if we are on right path , if need any refinement for complete data please guide with updated Query.
Yes we have a open case with Cato request (#1113817) who has redirected our issue to Cato community .
graphqlQuery = `
query accountSnapshot($accountID: ID!) {
accountSnapshot(accountID: $accountID) {
users {
connectivityStatus
connectedInOffice
name
deviceName
}
timestamp
}
}
`;
Cato Professional ServicesNoted on the snapshot Cato API syntax.
Because it is a snapshot, the users is based on a certain instance of time.
The report would give a duration-based information.
Can we check if a snapshot-based or a duration-based report is required?
Cheers
