Mismatch in User Count: Cato Report vs GraphQL API Output

This is to update that we are encountering an issue with the User GraphQL query.

For example, when we generate a manual report from Cato, we receive approximately 1,750 users. However, when fetching data via the API, we are only getting around 768 users.

It appears that the API is returning only users with an active Cato connection. We are not receiving data for assets or users that are currently not connected.

Could you please confirm if this is an expected limitation of the API, or if there is a way to retrieve all users, including those that are not currently not connected?