Any plans for a PoP in Portugal

Hi Nath! Localised Portugal IP addresses can be assigned out of Madrid if that is the requirement https://support.catonetworks.com/hc/en-us/articles/7784334332317-Production-PoP-Guide however if that's not it, are you experiencing performance/latency issues? If yes, any particular services that are impacted? 

It's more to do with latency/performance to be honest.  We see a constant amount of packet loss on two diverse internet circuits.  Albeit it is small i.e. mostly less than 1% - but we get user complaints of application performance we do not see with other sites that have a nearer PoP.